Index of website pages, site map and privacy policy

Our index and site map of pages in the travelmenorca.co.uk website is designed to help you navigate the site and provide a quick link to the information you are seeking. Please find our privacy policy and website terms at the foot of the page

PRIVACY POLICY

1. Who is responsible for managing my information?
This is the privacy policy of Travel Menorca Ltd (“we” or “us”). This website, the “Travel Menorca” brand and all brochures produced in relation to it are owned and/or produced by us. We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this privacy policy.

2. What information do we collect?
If you choose to make a booking through us we will collect details that you provide in relation to that booking. Information held is likely to include your name, date of birth, passport details, contact details, payment details, information about people travelling with you, information about your booking and any additional information we may need to help meet your specific travel requirements. If you choose to let your holiday accommodation with us we will collect details such as your name, contact details, bank account details and details regarding the accommodation you wish to let. We also collect website usage information. We do this using cookies. For further information about cookies and how we use them please see our Cookie policy.

3. How do we use your information?
The information you provide may be used in a number of ways, for example:

  • to enable us to complete your booking (if you are booking accommodation)
  • to enable us to advertise your holiday accommodation, transfer payments due to you and to provide related support services (if you are letting your holiday accommodation through us)
  • for statistical purposes when we evaluate our range of services
  • to personalise repeat visits to our websites
  • to tell you about other products and services we think may be of interest to you (see section 6 below)
  • to manage customer service queries
  • to help us to provide details or information you may have requested

4. Who will you share my information with?
In order to provide you with the products and services that we offer we may share your information with:

  • public authorities such as customs/immigration and police
  • credit/debit card companies
  • other third parties who we may need to work with to fulfil travel plans on your behalf, for example, resort and management companies, villa owners, car hire companies and other suppliers

5. How do you manage my information?
We may from time to time appoint third party service providers to help us manage efficient systems within the business. Some of these systems may for operational reasons be located in countries overseas. We will only transfer your information to service providers who help manage our systems, or overseas, where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any information being processed and compliance with applicable privacy laws.

6. When can we contact you in the future?
We would like to send you information about our own products and services, as well as those of selected third parties. We may do this by email unless you have told us that you do not wish to be contacted in this way.

If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please send an email to admin@travelmenorca.co.uk

7. How long will we hold your information for?
We have a system of retention periods in place to ensure that your information is only stored while it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.

8. How can you access and update your information?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email, or write to us at 14 High Street, Packington LE65 1WH England.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

9. How do we update this privacy policy?
We keep our privacy policy under regular review and we will place any updates on our webpage. This privacy policy was last updated in August 2021.

10. Who can I contact if I have queries about this privacy policy?
Please contact us if you have any questions about our privacy policy or information we hold about you. email admin@travelmenorca.co.uk

WEBSITE TERMS OF USE

By using travelmenorca.co.uk (the “Site”), you signify your agreement to all terms of use, conditions and notices contained or referenced herein (the “Terms of Use”). If you do not agree to these Terms of Use, do not use this Site. No contract or engagement is created by this website Travel Menorca Ltd is not obliged to respond to any enquiries. We reserve the right to require reasonable identification before following up with any enquiries. The Web is an evolving medium and therefore we reserve the right to update or revise these Terms of Use at any time. Please check the Terms of Use periodically for changes. Your continued use of this Site following the posting of any changes to the Terms of Use constitutes tacit acceptance of those changes.

Accessing our site
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

WEBSITE TERMS OF USE continued

You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Third party links and resources on our site
This Site may produce automated search results or otherwise link you to other sites on the internet. These other sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of Travel Menorca Limited, and you hereby acknowledge that Travel Menorca Limited does not make any representation or warranty regarding the accuracy, timeliness, suitability, copyright compliance, legality, decency, or any other aspect of the content of such other sites. Inclusion of any such link on this site does not imply endorsement of the site, or any other aspect of the information located on such sites by Travel Menorca Limited, nor does it imply any association with its operators.

Prohibited uses
You may use our site only for lawful purposes. You may not reproduce, duplicate, copy or re-sell any part of our site

Viruses
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Disclaimer of warranties
All content is provided “as is” and “as available” for your use. The content is provided without warranties of any kind, either expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. Travel Menorca Limited and its respective affiliates from time to time do not warrant that the content is accurate, reliable or correct; that this site will be available at any particular time or location; that any defects or errors will be corrected; or that the content is free of viruses or other harmful components. Your use of this site is solely at your risk. Because some jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to you.

Copyright notice
All rights, including copyright, in the content of these web pages are owned or controlled for these purposes by Travel Menorca Ltd. The material on this website includes, without limitation, the text, computer code, SEO functionality, artwork, photographs, images, and all audio and/ or visual material on this website.
In accessing our web pages, you agree that you may only download the content for your own personal non-commercial use. Except where expressly stated otherwise, you are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these travelmenorca.co.uk web pages for any other purpose whatsoever without the prior written permission of Travel Menorca Ltd

IP addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

COOKIE POLICY
We use cookies and similar tools across our websites to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

What sort of cookies do we use?
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at: https://policies.google.com/privacy

Can a website user block cookies?
If you do wish to disable our cookies then please follow the instructions at www.allaboutcookies.org